1. General terms of sale:
Editions Jean Marc Parreno RC : DAX 423 469 246 - SIREN : N 423 469 246 00015 N° TVA internationale FR 11 423 469 246
Confirming your order, you agree with our general terms of sales.
General terms of sales of 6 of January 2000.
The present conditions are subjected to change without notice. The site "Surfposter" is produced and published by the : Editions Jean Marc Parreno.
Photos and texts are protected in application with the articles L112-1 to L112-4 of the Intellectual Property Law. All representations, whether complete or partial reproduction, are forbidden except an express authorization from Jean Marc Parreno Editions and are dedicated to a private use.
Despite the cares brought to the realization of the surfposter site by the Jean-Marc Parreno Editions, the information contained only have an indicative value and the firm doesn't have any reponsability. The datas published on the server are regularly reviewed in order to actualize the site and are therefore susceptible to be modified without warning. Subscription costs to a supplier of Internet access remain to your charge, as well as communication costs.
ART 1 : GENERALITIES The present conditions are considered known by the purchaser, each order means from him his agreement. As a matter of fact, all contrary clauses only be opposed if we accepted it positively by writing.
ART 2 : ACTIVITY Sale of posters available by mail or all other products
ART 3 : PRICE LIST Taxation rules are those applicable to a French or French-speaking consumer, or belonging to the European Union. VAT is invoiced on departure from France for all the French consumers on the basis of the legal rate. For sendings out of the European Union, some charges (local VAT, customs or of import) can be invoiced at the arrival of the boxes and remain at your charge.
ART 4 : VAT Prices indicated are those fixed by the publisher. They are inclusive of tax for France, net of VAT for other countries. The invoice payment is made during the order in euros or US dollars
ART 5 : COMPUTER LAW AND LIBERTY In application to the Computer law and Liberty of January 6, 1978 (art. 34), you have a right of access and modification, rectification and suppression of information concerning yourself. In that case, you will have to address us your concerns by mail.
ART 6 : GUARANTEES Articles sold by Jean-Marc Parreno Editions are the same as those of the trade. The customer promises to indicate to Jean-Marc Parreno Editions an address to which the delivery can be done during the hours of operation. Jean-Marc Parreno Editions promises to deliver all available products in the best time limits, and this as soon as the order has been confirmed and paid by the customer. Delivery times depend on the destination country. The customers freight costs are calculated according to the destination area, of the emergency of the order (economic or important sending), and of the number of products ordered. All parcels are routed through the Post. Possible delays don't give the right to the purchaser to cancel the sale, to denie the goods or to ask for damages. In case of damage or missing goods, the customer will be able to send a letter of complain to the carrier at the time of the delivery, or to our after-sales service within 48 hours after the receipt of the product by postal, electronic mail or by fax. All faulty item can be returned to us within ten days after the date of receipt, in its packing of origin and in perfect state and, moreover, notifying us the reason of the return as well as the number of invoice. The item is exchanged as soon as possible. However, freight costs of round trip remain at the charge of the customer. All products cancelled at the time of order, will be reimbursed by cheque or credited to your Bank card, or by a credit-note corresponding to the amount of the products not delivered and to the freight costs and packing. That credit-note will be sent to the customer by postal mail.
ART 7 : FORTUITOUS CASES AND MAJOR STRENGTH Jean-Marc Parreno Editions can not be held responsible for delivery problems, damage, tardiness caused by things that are out of his control (a product is not available by a supplier, the total or partial strikes, floodings, fires, cases of war, riot, insurrection, interruption of transport, problem of import or export, shortage, earthquake, storm...). Jean-Marc Parreno Editions won't be able to be held responsible for the use of products ordered and of their content, the customer being the only responsible for their use by himself or by a third person.
ART 8:DISPUTE In case of contract dispute or payment dispute, the Trade Courthouse of DAX (France) which is the jurisdiction of Jean-Marc Parreno Editions, is the only competent authority, no matter the payment of the country the order deals with. All orders are subject to our terms and conditions of sale..
ART 9 : LEGISLATION The whole range of products proposed to the sale by Jean Marc Parreno Editions respect French Laws. The purchase of products from another country won't be the Jean-Marc Parreno Editions responsibility which do not fall under an other country's law.
2. Delivery:
We deliver all over the world thanks to the safest way:
1/ Choice of delivery times and way of shipping
AREAS |
Way |
Delivery times* |
|
France METRO |
COLISSIMO |
48h from reception payment |
|
COLIECO |
1 week from reception payment |
|
Western Europe |
PRIORITAIRE |
72h from reception payment |
|
ECONOMIQUE |
1 week from reception payment |
|
Estern Europe + Africa |
PRIORITAIRE |
1 week from reception payment |
|
ECONOMIQUE |
3 weeks from reception payment |
|
America, Asia, Oceania |
PRIORITAIRE |
10 days from reception payment |
|
ECONOMIQUE |
3 weeks from reception payment |
|
DOM, Collectivité Territoriales |
PRIORITAIRE |
1 week from reception payment |
|
ECONOMIQUE |
1 month from reception payment |
|
TOM |
PRIORITAIRE |
1 week from reception payment |
|
ECONOMIQUE |
1 month from reception payment |
*Caution: if you choose the wood mounting option, you must add 5 days to that delivery times.
2/ Delivery guarantees :
. Packaging:
Our posters are rolled and delivered in tubes of strengthened cardboard and of big diameter.
Our frames and laminated posters are packaged in strengthen carton cases with protection angles.
. In case of absence:
A delivery note will be let to you. You will dispose of 15 days to get back your parcel in your post office.
· Satisfied or reimbursed
Our aim is to give you complete satisfaction. If, for any reason, you would be not satisfied with an item, you will have 15 days from delivery date to send it back. It must be given back in its origine packaging and enclosing the corresponding invoice.
Items must be sent back to the following address:
Surfposter Service Retour Bp010 40530 Labenne France
In order to allow us to serve you better, thanks for communicate us reasons of return. Unless surfposter.com is mistaken, return costs remain at your charge. Order initial treatment and shipping can not be refundable. No one cash on delivery sending accepted, for any reasons. If the item is sent back in good condition and in its origine packaging, we will carry out the reimbursement of returned items within 15 days from your parcel reception. This reimbursement will be made by bank transfer (enclose your bank details to the parcel).
· Other questions :
serviceclient@surfposter.com
3. Legal terms
Website editor:
Edition Jean marc Parreno BP010 40530 Labenne France
RC : DAX 423 469 246 - SIREN : N 423 469 246 00015 N° TVA internationale FR 11 423 469 246
Website hosting:
Os Systèmes 61, av du Peuple Belge 59000 Lille - France
4. Privacy
Datas confidentiality: automatic processing declaration has been made within the frameword of internet sites at the national commission of data processing and liberties (CNIL) in pursuance of articles 15 and 16 of law 78-17 of 6 january 1978 relating to data processing and to liberties. You have a right of access and of reply to datas regarding you. To exercise it, contact us to: serviceclient@surfposter.com. You can be induced to receive proposals or to be informed about our special offers or about some of our partners ones by e-mail or by postal mail. If you do not want that, contact us to: serviceclient@surfposter.com
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